NHTSA Complaint #11463701 — 2011 BMW 528I

SUBJECT: Recall Campaign 14V-176: N51, N52K and N52T Engine – Replace VANOS Gear Bolts, (This Service Information bulletin supersedes SI B11 07 14 dated September 2014). My 2011 BMW 528i has around 279000KM and Vanos Gear bolts are broken that Could Lead to Engine Stall and although NHTSA has issued recall campaign but BMW dealers are refusing the repair by saying that no such recall is showing against my vin [XXX]. As per online research this is a known issue in my car model and NHTSA has already issued a recall campaign#14V-176 as showing at the top of this statement. I had this issue with VANOS for almost 3 yrs as car was throwing error message once in a while and engine hesitates and bogs at lower RPM. Rough idling/ increase in engine misfires, Increase in fuel consumption. I changed several parts to troubleshoot but could not figure out the actual root cause of this problem, until recently an independent shop opened the engine to change the Engine valve cover/PCV valve, when they noticed that 2 VANOS Gear bolts are broken. That mechanic advised me to contact BMW immediately and stop driving the car as this can lead to permanent serious damage to my engine and car will stall immediately that may cause an accident or a crash. I have always taken good care of this car and hoping BMW to cover the parts/labor cost under recall campaign. I would really appreciate your help is getting this matter resolved with BMW Canada. [XXX] . [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).