NHTSA Complaint #11463331 — 2020 TESLA MODEL X
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11463331 |
| Vehicle | 2020 TESLA MODEL X |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
There is an abnormally loud squeaking noise when driving, turning, and going over any surface at all speeds. The noise sounds like metal is being stretched and is about to break. After carefully listening to the vehicle, it is found that the noise is coming from the control arms. Although unbearable, the problem has not put my passengers and me in danger. The issue has been reproduced and confirmed by the Tesla Service Center in Burlingame, California. The Tesla dealer has inspected the vehicle or component, and a re-inspection is scheduled for May 11, 2022. The problem appeared suddenly while driving last Thursday, April 28, without any prior symptoms or warning. The vehicle and parts are available for inspection upon request.
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