NHTSA Complaint #11463231 — 2015 CHEVROLET EQUINOX

The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 20-25 MPH on a rainy day, she heard an abnormal popping sound coming the windshield and the windshield wipers became inoperable. The contact was able to continue to drive the vehicle. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 160,000. VIN tool confirms parts not available.