NHTSA Complaint #11463137 — 2012 JEEP GRAND CHEROKEE

I began having issues with my vehicle stalling in the middle of turns and when I came to a stop at a stop light in September of 2019. I took my vehicle to Holden Doge Jeep in Dover, De. I was told it had a recall to replace the TIPM and the fuel relay switch. I was told that mine had gone bad. I was placed on a wait list. I called over 15 times checking on the status, still having issues with my vehicle stalling. Last week it stalled at a light and would not start at all. I had to have it towed to the dealership. I was told that they finally had the part in and I would be able to get a loaner until my car was finished. When my vehicle got there, the service guy told me, the part was for someone else and I would have to wait again. They refused to give me a loaner and the manufacturer called me back and said a loaner wouldn’t be covered under this recall. They told me they ordered the part and it would take 5 days to get there. Here it is a week later and I am still without a vehicle and now I am getting the run around.