NHTSA Complaint #11462867 — 2022 TESLA MODEL X
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11462867 |
| Vehicle | 2022 TESLA MODEL X |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M
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