NHTSA Complaint #11462799 — 2021 KIA SORENTO HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11462799
Vehicle	2021 KIA SORENTO HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	March 26, 2022
Date Filed	April 29, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

I have a ‘21 Sorento hybrid. The refill inverter coolant warning light keeps coming on. The first time it happened was on a road trip. A local dealer told me to check coolant levels and when it was full, told me it was safe to drive. I had it looked at as soon as I got home. By that time, the light had gone off. They flushed and refill the coolant. It happened again within 3 weeks. I took it in again. The dealer inspected said nothing was wrong with vehicle. Safe to drive. Also said I was the second one of these they’d seen. They were told corporate is working on a fix. I starting a ticket with Kia customer service. It’s been 9 days and no response from them. I am counting on the dealers being correct and that it is safe.

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