NHTSA Complaint #11462711 — 2017 CHEVROLET BOLT EV

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11462711
Vehicle 2017 CHEVROLET BOLT EV
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Bought a GM repurchased 2017 Chevy Bolt in July 2021 (the day of the total battery recall) and as with many, many others with this model year (per every Bolt group online and meetups), despite attempting an electronic fix twice ("relearn steering center") at both Allen Chevy, and Dave White Chevy, the issue of the steering getting stuck at about 45 degrees persists since purchase. I've contacted GM directly since purchase and taken 3 days off work, and now a 4th on Monday to get this "fixed." The problem is intermittent, so in my case, the steering gear is failing, and not completely binding yet. The intermittency has made getting this addressed impossible and quite frustrating. I have multiple videos I've sent to dealerships and GM. It's especially prominent on inclines, though I've not tried it on a decline. If you turn the wheel about 180 degrees it will mostly come back, but still needs assistance for the last 20-30 degrees. For less of a rotation (approx. 45 degrees), it gets stuck where I leave it which leaves you heading off the road or into traffic rather than centering as it should, obviously a safety issue. I drove other Bolts for an apples-to-apples and they did not have this issue. Nor does my personal or work car. So something is not physically functioning correctly and by all accounts is the steering gearing commonly failing on this vehicle JUST out of warranty.

Related Complaints for the 2017 CHEVROLET BOLT EV

Other STEERING Complaints

#11711091 Sometimes, when driving in a turn, either direction, and hands are released from the steering wheel, the vehicle does...
#11702323 Steering rack broke, wheel won’t return to center. Dealer wants $3k dollars to fix. This should be recalled as the am...
#11694885 The steering on the car does not return to center and sticks to the position turned and has to be manually pushed bac...
#11694504 The steering does not self-center after making a turn. It feels stiff and remains in the turned position, requiring m...
#11691865 Steering doesn't return to center after turning. In sweeping turns, it is quite dangerous as the vehicle wants to pus...

Recent Complaints for the 2017 CHEVROLET BOLT EV

#11707136 ELECTRICAL SYSTEM I am reporting a safety issue involving the high-voltage battery system of my vehicle. Vehicle: 2017 Chevrolet Bolt E...
#11707136 ENGINE I am reporting a safety issue involving the high-voltage battery system of my vehicle. Vehicle: 2017 Chevrolet Bolt E...
#11706654 FUEL/PROPULSION SYSTEM Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in...
#11706654 POWER TRAIN Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in...
#11706654 VEHICLE SPEED CONTROL Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in...
Check any vehicle history by VIN - Free vehicle history report