NHTSA Complaint #11462698 — 2022 CHEVROLET CORVETTE

April 26, 2022

VIA CERTIFIED MAIL General Motors 300 Renaissance Center Detroit, MI 48243 RE: Request for Informal Dispute Resolution/Buy back Vehicle: 2022 Chevrolet Corvette Date of purchase: 4/2/2022 Dealership of purchase: Southern Chevrolet Alexandria, LA Mileage at purchase: 26 Mileage upon return: 105 I am writing this letter to inform you of problems that I am experiencing with the above referenced vehicle; which was purchased new from Southern Chevrolet 5845 Coliseum Blvd Alexandria, LA 71301. As mentioned above, I purchased and obtained possession of the 2022 Corvette on 4/1/2022. At the time of the purchase, the Corvette had 26 miles on the odometer. The problems began on Sunday, 4/10/22, when I noticed fluid puddled under the car and shockingly the factory installed racing stripes bubbling in several areas. At that time, I immediately made contact with Chaise Crooks who was the salesman upon purchase to notify him of the problem and to request assistance with a loaner and much needed service appointment the following day. Mr. Crooks replied to my text message. The following day at 11:21am, I contacted Mr. Crooks again and was informed that the earliest that I could bring the car to the dealership for attention would be Wednesday, 4/13/22. Of course, I was disappointed as this left me worried and without transportation to and from work. I asked again about a loaner and was informed that nothing was available, but it could be reevaluated if the car would need to be in service for a lengthy period. On 4/13/22, I dropped the car off and waited for 45 minutes for a courtesy shuttle because no one could locate the driver and the department was in complete chaos. On 4/13/22 @ 2:40pm, I received a call from Mike McCann who identified himself as the Service Manager. According to Mr. McCann, the liquid that I located under my car wa