NHTSA Complaint #11462544 — 2016 HYUNDAI SONATA HYBRID

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11462544
Vehicle 2016 HYUNDAI SONATA HYBRID
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Hybrid system shut down while driving on I5 freeway at 60mph speed. Lost power completly finding myself in a very dangerous situation barely making it to the shoulder without being hit by other cars. This happened twice after 2 recalls performed on the car. Knock sensor replacement and software update. First recall was attempted by Hyundai of Kirkland WA. HEV system failure and multiple lights turned on while driving on the freeway the following day. Car was towed to Lee Johnson in Everett WA and I was told the recall was not performed correctly. After repair, same thing happened the following day. HEV failure and multiple lights turned on finding myself once again in very dangerous situation on the same busy freeway. Manufacturer is not taking this seriously. I see they have lots of vehicles with the same problem. Please investigate this failure before somebody dies. Next will file a police report. Car still at the dealership with no news on what might cause this. Has been at the dealer for over a week.

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