NHTSA Complaint #11462540 — 2014 LINCOLN MKS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11462540
Vehicle	2014 LINCOLN MKS
Component	ELECTRICAL SYSTEM
Date of Incident	April 28, 2022
Date Filed	April 28, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Lincoln customer service has been an ultimate nightmare. Previously spent $2,000 just so the car would stop blasting the heat, blasting the radio, locking and unlocking vehicle. In order to get the car stereo working it’s an additional $4,000. From all my research I’m relieved I’m one of many dealing with this recall Lincoln refuses to take responsibility on screwing loyal customers like me. The car retains water in the bottom of door frames. Front collision doesn’t work and it will sometimes go crazy when I’m near car like locking and unlocking car sporadically. I refuse to allow any children to ride in this car due to its unpredictable behavior like it has a mind of its own. Please help me I have Lincoln take full responsibility for their wrongs to help out customers safety like me and many others. [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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