NHTSA Complaint #11462520 — 2016 MERCEDES-BENZ E400

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11462520
Vehicle 2016 MERCEDES-BENZ E400
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I was waiting at a light when the message “steering wheel malfunction” can up. I was forced to turn left, which I did with great difficulty as the power assist stop working. I managed to go straight 3 blocks despite the hard steering with my emergency lights on at 5 mph and turn left two short blocks to get home. I was in my car with my two children. If this would have happened in the highway, I am certain that it would have resulted in an accident.

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