NHTSA Complaint #11462427 — 2019 KIA NIRO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11462427
Vehicle	2019 KIA NIRO
Component	ELECTRICAL SYSTEM
Date of Incident	March 24, 2021
Date Filed	April 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.

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