NHTSA Complaint #11462338 — 2008 BMW 328I

The contact owns a 2008 BMW 328i. The contact stated that the vehicle would frequently surge while in idle position and she was smelling an abnormal oil odor. Upon opening the hood of the vehicle to determine the cause of the failure, the contact's husband noticed that oil was leaking from the valve cover gasket onto the engine compartment. The warning message "Service Due Soon", "Misfire in cylinder #1 and cylinder #4" and the temperature coolant warning light were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the manifold, the manifold gasket, valve cover gasket, and valves needed to be replaced. The independent mechanic informed the contact that the engine needed to be replaced as well. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 158,000. VIN tool confirms parts are not available.