NHTSA Complaint #11462285 — 2020 TESLA MODEL S

The contact owns a 2020 Tesla Model S. The contact stated that while his son was driving approximately 50 MPH, the front trunk hood opened without being activated. The contact stated no warning light was illuminated. After the front trunk hood had opened, the panel light informed the driver that the front trunk hood was in the raised position. The contact's son was able to safely pull over close the front trunk hood. The front trunk hood was damage where it was attached to the latches and brackets. The contact had taken the vehicle to the dealer and was informed that the damage and failure was not due to NHTSA Campaign Number 21V00B000 (Latches, Locks, Linkages). The latch position had been adjusted and repaired by the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.