NHTSA Complaint #11462269 — 2021 KIA K5

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11462269
Vehicle 2021 KIA K5
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

had the windshield replaced on March 14, 2022. i drove the car for approximatly for two weeks with no issues. i left my car parked while on vacation and took a cab to the airport. after i returned home from vacation and drove my car for the first time in almost two weeks i noticed the cracks on the windshield. one on the lower area of the passenger side and another that is on the driver side about mid ways. both have spread and since then there are two smaller ones starting. i have been constantly contacting the dealership who is giving me the run around. but on may 3 they are wanting to see the car windshield. the glass company the dealer uses has no warranty for their work. The cracks are inside the glass you cant feel them at all. i know the service guy wanted to know if i had a telluride i told him no i have the K5.

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