NHTSA Complaint #11462106 — 2011 GMC SIERRA 2500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11462106
Vehicle 2011 GMC SIERRA 2500
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On 4/12/22, we were towing our 32ft trailer with putt 2011 diesel GMC Sierra truck to Big Bear Lake which is in the San Bernardino Mountains in a two way winding highway. Upon making a somewhat sharp turn up a steep uphill, our accelerator went out. We had my mother in law, our two kids and dog in the vehicle at the time. We were able to get a speed of about 5-10mph to get a turn out and turn back around. We had no reception to call for help. The accelerator gave out shortly after but we were able to ride the decline to the bottom of the mountain and as soon as we were getting to the bottom, the engine turned off on us. Although it was still a two way highway, thankfully there was an emergency lane where we were able to park and where we were able to get very limited reception to call AAA (tow truck). There were vehicle speeding past us in high rates of speed. Because we needed a specialty tow truck given the towing of the truck/trailer, we knew it would take quite a while in the mountains for a driver to get to us. Temperatures at night in this area can get to 10-20 degrees. Five hours later at 11pm we were towed home. Upon towing the truck and trailer home, we were made aware of the reason the truck broke down through a diesel mechanic, which was CP4 fuel pump failure. Upon learning this and going online, we found out this is common for this truck with the CP4 fuel pump. We also found that other companies have made recalls, eg. Dodge but GMC/Chevy has not. This is obviously a safety issue that could have been catastrophic for myself, my kids and family and am wondering why there hasn’t already been a recall through GMC. Please let me know what our recourse is or if you have any questions.

Related Complaints for the 2011 GMC SIERRA 2500

Other FUEL/PROPULSION SYSTEM Complaints

#11142102 TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE A...
#10935004 TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE EXHAUST FLUID AND T...

Recent Complaints for the 2011 GMC SIERRA 2500

#11686769 STEERING Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and c...
#11686769 SUSPENSION Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and c...
#11686769 VEHICLE SPEED CONTROL Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and c...
#11664133 UNKNOWN OR OTHER Dash board is cracking in various places even after being repaired. Concerned that it could disintegrate sending pla...
#11662227 ELECTRICAL SYSTEM:CYBERSECURITY Vehicle is remotely being hacked into by [XXX] and buddy's, there are many people connected just do your job and yp...
Check any vehicle history by VIN - Free vehicle history report