NHTSA Complaint #11461799 — 2021 HONDA CR-V

The contact owns a 2021 Honda CR-V modified for disabled personnel. The contact stated while attempting to drive the vehicle out of the driveaway, the gear shifter remained stuck in the park position. There were no warning lights illuminated. The contact turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed that the interior roof harness cable located behind the rearview mirror had detached as the contact constantly placed his handicap placard behind the rearview mirror. The dealer informed the contact that the vehicle could not be repaired under warranty. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 14,800.