NHTSA Complaint #11461793 — 2017 GMC SIERRA 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11461793 |
| Vehicle | 2017 GMC SIERRA 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
My complaint is of the intelilink system in this vehicle. While driving the system would change screens, when turned off would turn itself back on. It would hang up on phone calls, would make all these beeping sounds and change stations on radio. It was very distracting and I feel dangerous in that especially at night as I said would not stay turned off so the beeping and changing of the screen that would make the large(8”) screen go from night mode to day mode and shine into your eyes. When navigating to somewhere system would show that you were in one place, when you were possibly 20 miles from where it would show you to be. Bad because it maybe showing and telling you turn by turn directions and all of a sudden it’s gone. This problem has been diagnosed by a dealer and repaired at a cost of $887.85. Was told that it is a very common repair that they do. Have contacted gm customer service and let them know that I thought a 2017 vehicle with 35000 miles should not have this problem and would like some kind of compensation for the problem and repair
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