NHTSA Complaint #11461620 — 2019 ACURA RDX SERVICE BRAKES

Complaint Details

ODI Number	11461620
Vehicle	2019 ACURA RDX
Component	SERVICE BRAKES
Date of Incident	April 14, 2022
Date Filed	April 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The brake pedal in my car was soft. pressed it and did not stop the car until its almost to the floor. Called acura and they told me there was a tsb as other have had this problem Honda TSB 19-022. the car needed to be reprogramed and fixed the issue. they charged 87.78 for the reprograming. i filled a complaint with honda to get reimbursed case number 12954925. This is a saftey issue and should become a recall before it kills people with the brakes not responding. the rep at honda said thats its a maintenance issue.

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