NHTSA Complaint #11461552 — 2006 NISSAN TITAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11461552
Vehicle 2006 NISSAN TITAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

These units are being sold at various retailers and deceptively marketed. I purchased one with the warning label defaced. The listing stated it was a bStock item due to cosmetic damage otherwise fully functional. It was only after receiving it did I find the truth of the 2 NHTSA recalls in 2019. https://bigjeffaudio.com/products/open-box-ioxus-12v-group-31-smart-power-bluetooth-car-audio-ultra-capacitor After I brought it to their attention and a little convincing, did they add the disclaimer at the bottom of the listing. To be transparent I purchased the same item, through that specific vendor on eBay. I did capture the listing before they added the disclaimer. Ultimately they refunded the purchase and I sent the item back. The photos explicitly omit the "warning" that has large print ultracapacitor and small print, "follow this link to the the actual warning" Going further the manufacturer went as far as to post a video of an employee throwing the battery, showing that it is completely safe and instructs the viewer to hit up a distributor and go buy one now. I have captured that as well https://youtu.be/-EMm-z_WcPY As I understand it these have been sold for over a year. Big Jeff audio just added a disclaimer. It is one thing to inform the customer and quite another to sell to an unsuspecting person.

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