NHTSA Complaint #11461462 — 2022 KIA CARNIVAL

STRUCTURE:BODY:DOOR issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11461462
Vehicle	2022 KIA CARNIVAL
Component	STRUCTURE:BODY:DOOR
Date of Incident	October 23, 2021
Date Filed	April 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

'Auto reopen' feature of power sliding side door FAILS TO REOPEN by not 'sensing' a SOFT item obstruction (i.e. arm, leg, hand, pet) when closing. Daughter had severe bruising to arm (i.e. sliding door significantly squeezed arm). Sensor replaced by KIA dealership, safety problem still persists. Continued talks with KIA eventually resulted in KIA stating (in written letter) that "the auto-reverse feature is supplemental feature and should never be relied upon as a primary safety feature".

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