NHTSA Complaint #11461030 — 2015 RAM 1500

The Electronic Power Steering "Service Power Steering" warning light has come on my 2015 Dodge Ram Big Horn and the electronic power steering is not functioning creating a safety hazard. I am the original purchaser of the vehicle. The vehicle has 29,379 original miles. The vehicle was assembled in February of 2015. Numerous vehicles were recalled (recall S19) that were manufactured between January and September 2015 due to a contaminated circuit board. I contacted the dealer where I purchased the vehicle (Jeff D'Ambrosio Dodge Chrysler, Downingtown, PA) and I was told that my vehicle was not included in the recall and that my warranty has expired. I will be contacting FIAT Chrysler Monday morning. I feel as though this is a major safety hazard similar to the recall and with the low mileage on the vehicle the manufactured should replace the unit FREE OF CHARGE. Dealer would not order the parts until consumer paid for them up front. Upon paying $2,327.75 for the part consumer was then informed that the parts were not available due to a nationwide shortage and they don’t know when they will receive them.