NHTSA Complaint #11460907 — 2019 HYUNDAI VELOSTER

The contact's daughter owns a 2019 Hyundai Veloster. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated and the engine seized. The vehicle was towed to the dealer where it was diagnosed that a faulty oil filter caused the engine to fail. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but declined the engine replacement. The manufacturer informed the contact that the warranty was void due to after-market parts on the vehicle. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine) however, the VIN was not included in the recall. The failure mileage was approximately 44,000.