NHTSA Complaint #11460782 — 2016 CHEVROLET SUBURBAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11460782
Vehicle	2016 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	October 29, 2021
Date Filed	April 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TRANSMISSION FAILURE - approximately 4 hours away from home, the transmission failed without warning. No warning lights or prior issue. We were stranded on the side of a major interstate for two hours awaiting a tow truck. After being towed to an independent service station, the mechanics discovered complete disintegration of the unit. There were no incident codes on the computer. A salvaged transmission was located and installed. Upon arriving back home, we had the dealer examine the vehicle which found no lingering issues. Once again, there were no incident codes on the computer.

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