NHTSA Complaint #11460680 — 2012 FORD FOCUS

The contact owns a 2012 Ford Focus. The contact stated while the vehicle was charging, the cooling system continued to stay on and failed to decrease the battery temperature. The contact stated no warning light was illuminated. The contact also stated when attempting to charge the vehicle while the temporary was high, the "house message" would say it's hot outside plug in your vehicle. The contact took the vehicle to a local dealer, where it was diagnosed with needing the air conditioning compressor to be replaced. The vehicle was repaired but continued to experience a failure. The vehicle was taken back to a local dealer, where it was diagnosed with needing the battery coolant pump and filter to be replaced. The vehicle was repaired but continued to experience a failure. The vehicle was taken back to the dealer for the third time, where it was diagnosed with needing the refrigerant to be refilled testing was completed. The contact was informed after that testing the battery chiller block and the refrigerant line was needing to be replaced. The vehicle was repaired but continued to experience failure. The vehicle was taken back to a local dealer where it was diagnosed with needing the coolant filter to be replaced. The vehicle was repaired but continued to experience failure. The contact stated he began to monitor the failure and noticed the coolant was not functioning. The contact noticed the battery coolant diverter valve was the cause of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.