NHTSA Complaint #11460655 — 2013 CHEVROLET MALIBU

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11460655
Vehicle 2013 CHEVROLET MALIBU
Component SUSPENSION
Date of Incident
Date Filed
Mileage 93,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2013 Chevrolet Malibu. The contact stated while driving 15-20 MPH, the battery warning light illuminated and the steering wheel suddenly lost power steering functionality. The vehicle then lost electrical power. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer where it was diagnosed that oil was leaking and that the passenger's side axle needed to be replaced. Additionally, the drive belt had detached. The contact was informed that the alternator and battery needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the contact's residence. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

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