NHTSA Complaint #11460654 — 2014 KIA SORENTO

The contact owns a 2014 Kia Sorento. The contact stated that while his wife was driving and had come to a complete stop, the vehicle stalled upon depression of the accelerator pedal. There was no warning light illuminated. His wife was able to restart the vehicle and pull off to the side of the roadway. The contact was called to the scene, where he was unable to restart the vehicle. Due to the failure, the contact had the vehicle towed to a dealer where the vehicle was diagnosed with engine failure. The manufacturer was notified of the failure and a claim was filed; the claim was later denied. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 105,000.