NHTSA Complaint #11460599 — 2022 KIA K5

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11460599
Vehicle	2022 KIA K5
Component	STRUCTURE:BODY
Date of Incident	April 12, 2022
Date Filed	April 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My coworker and myself we on the highway, we heard a loud boom and the door swung open. I called the dealership Freddy Kia on the gulf frwy. They said they could not do anything about it, I have to call the service department. I called told the girl what happened she put me on hold after 1hr I hung up. I called again she put me on hold again. I didn’t call back. I need this checked out what can I do? What if I had my grand child in the back and that door did the same. I have not even made a first payment on this vehicle. Can I return the vehicle I do not feel safe in it.

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