NHTSA Complaint #11460525 — 2014 FORD EXPLORER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11460525 |
| Vehicle | 2014 FORD EXPLORER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I have been trying to get the recall done for a year and a half only to be told the parts are not available. Just got a letter from Ford that parts were available so I called for appointment. Guess what! No parts. Year and a half and still no parts. This is a real safety issue. There have been known s accidents caused by this part failure yet after all this time I'm told no parts. Crazy!!
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