NHTSA Complaint #11460418 — 2019 MAZDA MX-5

Seat belts fail to retract or tighten properly. I have to hand feed the belt slowly back into the housing when I put the seat belt on to get it to properly tighten. It also fails to retract when I remove the belt, once I got caught in the loop almost falling onto pavement when I was exiting the vehicle. My dogs have on occasion gotten snarled in the belt while entering or exiting the car. A dealership confirmed the belts were failing to retract, but blamed it on repairs done by a non dealership garage. No warning lamps etc etc