NHTSA Complaint #11460158 — 2021 MAZDA MAZDA3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11460158
Vehicle 2021 MAZDA MAZDA3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

My car started to show a warning on the dashboard that the airbag system is malfunctioning. The alarm would come on for a few seconds, then turn off, then repeat like that multiple times every drive. At the time it started, my car had less than 500 miles on it, and it continued after that until I got it fixed. I took it to the Mazda dealership where I bought it, and they said it was a short circuit to the driver's side airbags. They told me that could have caused the airbags to deploy prematurely or not at all in an accident. I am also a part of a Mazda 3 community and am active on the forums, and in the last month I have seen at least 30-40 other 2021 Mazda 3 owners also report the same exact error code, with the same short circuit issue being cited as the problem by the dealership. Parts are on backorder for weeks for most of these owners, and some of them were told by the dealership to keep their car while they waited for the part, whereas my own dealership told me it was unsafe to drive the car and to have it towed to the dealership instead.

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