NHTSA Complaint #11460148 — 2010 BMW 328I

The contact owns a 2010 BMW 328i. The contact initially received a google alert on her smart phone for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The dealer was then notified about the recall and informed her that parts for the recall were not yet available. The contact then received a recall notice in the mail that stated that parts for the recall were unavailable. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The contact has stated that the vehicle was taken so that the parts could be replaced and then returned back to them.