NHTSA Complaint #11460088 — 2004 CHEVROLET MALIBU

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11460088
Vehicle	2004 CHEVROLET MALIBU
Component	STEERING
Date of Incident	March 15, 2022
Date Filed	April 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The 2004 Chevy Malibu Maxx equipped with Electric Power Steering experienced a sudden loss of power steering assist. The power steering loss made it extremely difficult to control the direction of the car and can cause crash. The problem has been confirmed by the dealer after a $185 inspection to just read a code. The problem has been covered by recall Bulletin No. 14116. However, the recall DID NOT fix the problem and the exact problem showed up. Mike Maroone Chevrolet North and GM stated "when the recall is done it's done", although the problem was still there. A message was displayed on the Driver Information Center and a chime sounds to inform the driver. The Bulletin is https://static.nhtsa.gov/odi/rcl/2014/RCRIT-14V153-6084.pdf. There is also news on GM's website. https://media.gm.com/media/us/en/gm/home.detail.html/content/Pages/news/us/en/2014/mar/0331-power-steering.html

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