NHTSA Complaint #11460042 — 2019 DODGE CHARGER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11460042
Vehicle 2019 DODGE CHARGER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 52,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The contact owns a 2019 Dodge Charger. The contact stated that all 4 door panels of the vehicle seemed as though they were peeling on the inside of the door, as well as, bubbling towards the top of the door. The center control touch screen began delaminating causing the vehicle to activate certain buttons control different features on the vehicle unintentionally known as phantom inputs. The contact had taken the vehicle to the dealer who replaced the driver side door under warranty. The other three doors had not been repaired. The diagnosis for the control panel's digitizer had failed and needed to be replaced. The repair had been completed. The manufacturer was made aware of the issue who informed the contact that the additional repairs were no longer covered under warranty. The approximate failure mileage was 52,400.

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