NHTSA Complaint #11460042 — 2019 DODGE CHARGER
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11460042 |
| Vehicle | 2019 DODGE CHARGER |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 52,400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The contact owns a 2019 Dodge Charger. The contact stated that all 4 door panels of the vehicle seemed as though they were peeling on the inside of the door, as well as, bubbling towards the top of the door. The center control touch screen began delaminating causing the vehicle to activate certain buttons control different features on the vehicle unintentionally known as phantom inputs. The contact had taken the vehicle to the dealer who replaced the driver side door under warranty. The other three doors had not been repaired. The diagnosis for the control panel's digitizer had failed and needed to be replaced. The repair had been completed. The manufacturer was made aware of the issue who informed the contact that the additional repairs were no longer covered under warranty. The approximate failure mileage was 52,400.
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