NHTSA Complaint #11459891 — 2021 MERCEDES-BENZ SPRINTER 2500

This vehicle has factory installed swivel seats. When we were parked, we swiveled the seats around to use the table and then back prior to driving again. When we tried to move the seat closer to the steering wheel, the electric seats did nothing and upon inspection, realized the fuse had blown for the power seats. We replace the fuse and drove a little ways and swiveled the seat again to test it and this time the seat binded up on something. Upon further inspection, we noted several bare wires caught up in the swivel mechanism underneath the driver side seat. When we tried to start the car again the windshield wipers were going off on their own , the airbag sensors were lit and nothing seem to be working quite right. The vehicle was shut off and again found several wires that were bare and were touching and found additional blown fuses. After investigating online to see if there was an open recall for this vehicle, we found that the 2019 2020 and 2021 sprinter vans had a very similar issue with the wiring under the swivel seat that caused airbag deployment. I have only had this vehicle for five days and it is now at the dealer. The dealer told me it could possibly be a six-month wait if they have to replace the vehicle wiring harness and we were informed by the 800MB number that there were no open recalls for this specific vehicle. I don’t understand how this could not be part of an open recall if it was previously reported in the 2019 2020 and 2021 models with swivel seats, and mine is a 2021.