NHTSA Complaint #11459607 — 2019 CHRYSLER 300

FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number	11459607
Vehicle	2019 CHRYSLER 300
Component	FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident	November 28, 2020
Date Filed	April 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The forward collision warning (FCW) system does not function as designed. It is supposed to give visual and audible warnings as well as apply the brakes (if so selected). The system on my car gives the visual and audible warnings, but does not apply the brakes. I have experienced this several times since I have owned the car. I took it to the Chrysler dealer on 12/11/2020 and again on 3/28/2022 for this issue and their response both times was "there are no stored codes in the module and it is unsafe to test the system. Therefore the system is working as designed."

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