NHTSA Complaint #11459396 — 2021 RAM PROMASTER CITY ENGINE

Complaint Details

ODI Number	11459396
Vehicle	2021 RAM PROMASTER CITY
Component	ENGINE
Date of Incident	March 31, 2022
Date Filed	April 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be unsafe. The leak was substantial, so I imagine it would lead to a safety issue due to abrupt engine failure. Oil filter was properly installed, verified by independent repair facility. Leak was reproduced / verified by independant repair facility. No warning indicators for the issue.

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