NHTSA Complaint #11459241 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11459241
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	February 21, 2022
Date Filed	April 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Power steering does not work all the time. When the power steering goes out it is very hard to turn the steering wheel.I took it to the dealership where I bought the car brand new in 2011,the dealership was aware of this known problem (safety recall 15S18) but said that the recall was only good for 10years or 100,000 miles.This is a safety problem, and when this power steering goes out my wife and sister can’t turn the steering wheel.They refuse to drive the fusion till it gets fixed. To fix this problem the dealership said the part will cost 1514.64. And the labor is about 1400.00. Yes almost 3,000.00 to fix a problem that Ford knows about. There is a lot of Ford fusions out.there with this problem! Please help us make Ford accountable for this problem

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Recent Complaints for the 2011 FORD FUSION

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