NHTSA Complaint #11459186 — 2022 TESLA MODEL X

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11459186
Vehicle	2022 TESLA MODEL X
Component	AIR BAGS
Date of Incident	March 28, 2022
Date Filed	April 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.

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