NHTSA Complaint #11459156 — 2019 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11459156
Vehicle	2019 SUBARU FORESTER
Component	ELECTRICAL SYSTEM
Date of Incident	March 30, 2022
Date Filed	March 31, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The battery drains when the car is not driven for 5 days or more. This newly-engineered battery was necessitated to support the auto-stop-start feature on the car. The battery was replaced on 1-26-2021. On 3-30-2022, the car would not start again after not being driven for 5 1/2 days and had to be jump started. The dealership says the battery is fine but I have to rearrange my life to drive this car every 5 days for 30 minutes. The battery is in the car and can be inspected. There is no fix or workaround available other than driving the car. This battery drain leaves me unsuspecting that my car will not start and I am stranded while I have to wait for hours for roadside assistance. There were no warnings even though I have a paid Starlink subscription that has my email and cell phone on record.

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