NHTSA Complaint #11459068 — 2020 HONDA PASSPORT

When driving at any speed vehicle computers (system and entertainment) loose communication and malfunction, causing loss of display and function. This loss of communication causes a loud crackling & popping noise to be generated by the system through the vehicle speakers. This problem persist while driving until the vehicle is stopped, turned off and door opened. Research on Honda internet forums has revealed thousands of postings from owners with the same and similar problems. I have taken this vehicle to Honda service more than 3 times. Each time was told a manufacturing defect in wiring harness of the MOST system is the cause. Each repair has been unsuccessful in permanently correcting the defect. This problem, being random and tied to rough terrain or road bumps can happen at anytime. When this happens it is a major distraction. When system error many warnings are flashes and various vehicle features stop functioning. This affect drive system, safety system and entertainment system. It is unknown if safety systems would function when this problem is actively happening. This is the scary part of it. I have given Honda every opportunity to fix the problem. They tell me it is not a recall but is covered under an "extended service period" due to this known issue. I have seen many technical service bulletins pertaining to this issue. This needs to be elevated to a recall. I do have videos of this malfunction.