NHTSA Complaint #11458771 — 2009 KIA SPORTAGE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11458771 |
| Vehicle | 2009 KIA SPORTAGE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
Reference Kia SC138, Rev 1: DTC code C2380 has been pulled and the recall specifically calls for replacement of the HECU should this code occur. My dash panel's brake light, ESC light and ABS light all have come on alerting me to my car's problem. This recall was initially addressed on 2/6/2017 in Arizona checking for corrosion and/or moisture reaching the circuit board which I was told is common in harsh environments. I am told the cover was replaced. Cars in Arizona do not have a moisture or road salt issue reaching the engine compartment. Now it does. I purchased this low mileage Sportage with 55K miles in Iowa and I live in Wisconsin and now there is a failure of the circuit board from exposure to our weather. The dealer that examined the control unit during its first recall exam lengthened two of the brake lines 3-4 inches making it easier to reconnect the brake lines. This is why my dealer, Bergstrom Kia in Appleton, WI initially claimed they can not address the replacement of this HECU. Since I challenged their excuse with the assistance of my mechanic at Whitcomb Automotive in Kaukauna, WI Bergstrom now is saying they cannot fix my car under this recall because it is no longer under warranty and that it was examined in Arizona back in 2017. I was not of the understanding that safety recalls had a time limit. I currently am not allowing my family to drive the car fearing there could possibly be an engine compartment fire as described in the recall bulletin. The folks at Bergstrom have now given me 3 different reasons why they cannot perform this recall at 3 different challenges I have made with regard to their excuses, they just keep changing their story. I have spoken with Kia America and they tell me this is completely up to the dealer regarding the repair and that Kia Corp has zero influence for this being fixed. Can you help me?
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