NHTSA Complaint #11458531 — 2007 TOYOTA CAMRY

Interior structure problem re: dashboard. My 2007 Toyota Camry LE sedan has just over 40K. This is a one-owner 4 door sedan. I bought this as "new" at Venice Toyota in FL on 3/29/07. I moved back to RI in 8/2007. About 2018, while cleaning the inside, I noticed that the dashboard seemed sticky. I had a dog and couldn't get the dashboard clean. I've tried several times to clean it (including some gel that's supposed to work) but everything sticks to it. I just found out where I can report it or I would have done this sooner. I had looked up my auto when I was checking for any outstanding recalls. I've had 2 minor recalls fixed. Reading further, others had the same problem, had contacted dealers about a recall which supposedly had gone out but it didn't. Toyota won't acknowledge the problem nor will the dealers. I am faithful about maintenance but the dashboard is disgusting. I also noticed that others have the same complaint and some are from South Florida as mine is. When is Toyota going to address this problem? It's not just 2007 Camrys - it's many models and years. There must be something they can do - it's their problem and they need to address it. Thank you.