NHTSA Complaint #11458479 — 2020 TESLA MODEL Y

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11458479
Vehicle	2020 TESLA MODEL Y
Component	SERVICE BRAKES
Date of Incident	March 24, 2022
Date Filed	March 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????

Related Complaints for the 2020 TESLA MODEL Y

Other SERVICE BRAKES Complaints

#11594286 — June 13, 2024 — When I went to my local garage to have a wheel rotation and wheel alignment done, they discovered that my rear driver...

#11575038 — March 2, 2024 — Tesla Model Y, loses control in snow and fish tails, making it unsafe. This has happened multiple time in winter and ...

#11546449 — September 25, 2023 — We’re getting errors for traction control, reduced traction, control, disabled automatic emergency, braking is unavai...

#11541770 — August 30, 2023 — While driving in cruise control mode, not auto steer, and with no vehicle in or obvious obstruction in front, the bra...

#11539961 — August 21, 2023 — I purchased our Tesla model Y 3 years ago. I intentionally disabled and did not subscribe to any autonomous driving ...

Recent Complaints for the 2020 TESLA MODEL Y

#11715304 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — February 3, 2026 — The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...

#11715304 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — February 3, 2026 — The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...

#11715304 — FORWARD COLLISION AVOIDANCE: WARNINGS — February 3, 2026 — The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...

#11714932 — ELECTRICAL SYSTEM — February 2, 2026 — Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes bla...

#11714932 — VISIBILITY/WIPER — February 2, 2026 — Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes bla...