NHTSA Complaint #11458237 — 2018 RAM 1500

The contact's father owns a 2018 Ram 1500. The contact stated that while driving 20 MPH, an abnormal odor was detected and a loud sound was heard coming from the vehicle. The contact pulled over and inspected under the hood. She noticed that the battery had exploded, with cracks on the casing and battery acid leakage. The check engine, battery, and ABS warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that no codes appeared after they replaced the battery. The vehicle was not repaired and remained at the dealer. Prior to the failure, the vehicle had a jumpstart from Triple A towing company. The manufacturer was made aware of the failure. The failure mileage was approximately 58,800.