NHTSA Complaint #11458145 — 2014 FORD FOCUS

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS issue reported to NHTSA

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Complaint Details

ODI Number 11458145
Vehicle 2014 FORD FOCUS
Component STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident
Date Filed
Mileage 39,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The contact owns a 2014 Ford Focus. The contact stated that all four door hinges of the vehicle were beginning to fracture. The dealer was notified of the failure and informed the contact that all four door hinges needed to be replaced. The dealer also informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under warranty. The approximate failure mileage was 39,000. I did go to ford dealership all they say is out of warranty. I see this is a safety issue because doors could come off while driving down the road. Please help me figure this out.

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