NHTSA Complaint #11458139 — 2011 CHEVROLET SUBURBAN

The contact owns a 2011 Chevrolet Suburban. The contact stated that the air bag warning light was illuminated on the instrument panel. The contact later received a recall notification for NHTSA Campaign Number: 21V050000 (Air Bags) which she associated to the failure. The vehicle was taken to the dealer for the recall repair; however, upon picking up the vehicle, the contact noticed that the air bag warning light remained illuminated. The vehicle was taken back to the dealer who provided the contact with a diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.