NHTSA Complaint #11458013 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11458013 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
While driving, the power steering went out completely which made it incredibly difficult to steer the car. The car's warning lights immediately flashed that the AdvanceTrac and Power Steering were both out. There were no advanced warnings and happened in the middle of a drive. I have taken the car to a dealership that said there was a recall for this exact situation in other 2012 Ford Fusions with the electric power assist system going out which causes the power steering to fail, but my VIN did not meet the recall requirements. I believe the recall should be expanded as this is incredibly dangerous to current owners. I am lucky this happened while I was driving the car as my wife would not have been able to safely move the car to the side of the road. She could have been in a much worse situation where the car was a risk to other drivers on the road.
Related Complaints for the 2012 FORD FUSION
Other STEERING Complaints
#11717684
I am writing to formally report that the safety recall repair on my 2012 Ford Fusion has failed to resolve the danger...
#11715658
I am writing to formally file a complaint and request resolution regarding a serious safety issue involving my 2012 F...
#11711350
My vehicle all of a sudden showed a "power steering assist fault," luckily it was parked. This is a problem with the ...
#11709868
The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, the message "Electric Steeri...
#11709182
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Steering ...
Recent Complaints for the 2012 FORD FUSION
#11708126
ELECTRICAL SYSTEM
I recently started to experience hard steering while in transit the power assist light came on and so does the advanc...
#11691106
AIR BAGS
On [XXX] ,I was driving in my car heading home with my [XXX] son in the backseat when my steering wheel just locked ...
#11691106
POWER TRAIN
On [XXX] ,I was driving in my car heading home with my [XXX] son in the backseat when my steering wheel just locked ...
#11689516
ENGINE
The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fa...
#11689516
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fa...