NHTSA Complaint #11457940 — 2020 TESLA MODEL Y

Dear NHTSA, Starting with version 2021.44.25 (also known as the "V11 Holiday Update" colloquially), Tesla removed all windshield and rear window defrost controls from the user interface of the Tesla Models Y and 3. While driving during any precipitation or storm conditions, including in the presence of snow and ice, drivers cannot quickly or easily activate any window de-ice or defrost functions without taking their eyes off the road navigating multiple levels deep into the menus on the in-car tablet. Similarly, Tesla removed the seat heater controls, placing them behind menus on the in-car tablet interface. Neither the windshield/rear window de-ice/defrost controls nor the seat heater functions are available to be placed in the limited number of driver-customizable "slots" now available in the bottom center of the display. Therefore, drivers cannot restore these critical controls to the driver-facing controls and are forced to navigate into menus to select them. Please investigate soonest.