NHTSA Complaint #11457887 β€” 2016 GMC YUKON

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11457887
Vehicle 2016 GMC YUKON
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact's sister owns a 2016 GMC Yukon. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The contact's husband was able to restart the vehicle; however, the vehicle was only able to reverse but not drive forward. The vehicle was towed to the contact's residence, where it was diagnosed by an independent mechanic with transmission failure. The vehicle was not repaired. The dealer was made aware of the failure but informed the contact that the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

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